Pay your bill securely online.
For services 11/1/19 and after.
For services 10/31/19 and prior.
Hutchinson Health recognizes the financial hardships health care needs can create. Providing convenient access to necessary medical care regardless of the patient’s ability to pay is important to us, and we want to help patients find a program that meets their financial needs. To apply for financial assistance, please download the below financial assistance forms or you can apply from your MyChart or electronic health record.
Charity Care Program
Cost of Care
Insurance coverage is complicated, and payment of your hospital bill need not be a source of worry for you during your recovery.
Our Patient Account staff will gladly answer your questions. Here are some of our Hospital billing forms and frequently asked questions and answers.
FAQ’s for Billing & Insurance
You sure can! Click on the appropriate button at the top of this page to pay your bill online.
- Why should I pay my bill online versus paying by check via the mail?
- SECURITY: Online bill pay is ten times safer than mailing checks. According to research, 90% of identity theft does NOT occur through the Internet. Identity thieves still use the tried and true methods of stealing mail or discarded trash. For additional security, online bill pay requires 128-bit encryption and personalized log-in verification.
- EASE: Our online bill pay is simple to understand and fast to complete.
- TIME: Pay your bill in a few minutes with instant reassurance and confirmation that “it went through”.
- ENVIRONMENTALLY FRIENDLY: Less paper. Research gathered by the Aite Group. Research gathered by Javelin Strategy & Research.
- Who can I call with questions about my account balance? Charges on my bill? Making arrangements for payment? Change in my account information?
- Is the Online Bill Pay web site safe for credit card transactions?
- Yes, it is. We incorporate: Secure Socket Layer (SSL) certificate Encrypted data behind a secure firewall Payment Card Industry (PCI) compliance Secure merchant account gateway Tier 4 data center
- What are my payment options?
- Online payment may be possible by credit/debit card or ACH
- When will my payment be posted to my account?
- Your payment will be posted within three to five business days of the transaction.
- Can I view my account balance online?
- Is there a fee for making my payment online?
- No. There is no fee for making a payment online. In fact, you save the time and cost of mailing by using this online service.
ATTN: Patient Account Services
1095 Highway 15 S
Hutchinson, MN 55350
Routine physicals, such as well-baby checkups, well-child exams, well-woman exams, and annual physicals are considered preventive care. They include age and gender appropriate history and exam. Sometimes a preventive care appointment turns into diagnostic care when a patient raises questions about specific health concerns or a physician discovers health issues that require additional work. Preventive exams are not intended to treat your chronic medical conditions or acute illness.
When you have risk factors or symptoms of a health condition, your doctor may order tests. These tests are classified as “diagnostic care.”
- If your doctor runs additional, non-routine tests, your deductible will apply.
- If you have a chronic disease and your doctor orders certain tests to monitor your condition, your deductible will apply.
- If you require follow-up visits or treatments for a condition found during a preventive exam, your deductible will apply.
If you have a deductible, you will pay for diagnostic care up to the amount of your deductible before your insurance plan benefits start. Your plan may require a copay.
Know your policy
The more you know about your specific insurance policy, the less likely you will be surprised by charges and out-of-pocket expenses.
Read your policy
Preventive care is typically covered at 100%. Diagnostic care is not. Call your insurance company before a test to learn what your policy covers.
It’s important to fully understand your insurance coverage. If you’re not sure how your insurance handles claims for physician office visits, or if you want to know what your copay will be, be sure to give them a call.
“Welcome to Medicare” Physical Exam
- Medicare’s Initial Preventive Physical Examination
- (IPPE), also known as the “Welcome to Medicare”
- Physical Exam, is a one-time exam paid for by Part B coverage. The IPPE is a review of your health along with detailed counseling of preventive services. The exam is a great tool for staying up-to-date on important screenings and immunizations you may need. Medicare will pay for this exam if you have it within 12 months of enrollment.
“Annual Wellness” Visit
- Medicare’s Annual Wellness Visit is a conversation between you and your provider to develop a personalized prevention plan. If you are new to Medicare, you must wait 12 months after your “Welcome to Medicare” physical before you can schedule the annual wellness visit.
- If your provider treats an existing condition or one that is identified during your Annual Wellness Visit, you will be responsible for the charges.
For more information on Medicare’s preventive services, visit www.CMS.gov.
We offer the following payment options:
Cash, check or money order
Make check or money order payable to Hutchinson Health, and include your account number. Mail the payment to:
1095 Highway 15 S
Hutchinson, MN 55350.
We accept American Express, MasterCard, Visa or Discover. Credit card information can be mailed on your billing statement or provided by calling 320-234-5000 or 800-454-3903 (Monday through Friday, 8 a.m. to 4:30 p.m.) and follow the automated prompts to reach a Patient Account Representative. If you cannot pay your account in full within 30 days please call 320-234-5000 or 800-454-3903 (Monday through Friday, 8 a.m. to 4:30 p.m.) and follow the automated prompts to reach a Patient Account Representative. This individual will assist you in setting up payment arrangements and can also tell you about our financial assistance programs (see information below).
Charity Care Program
The Charity Care Program was established to assist patients whose annual household incomes are at or below 200 percent of the Federal Poverty Level. The application is brief and asks for information on family size, employment, income, assets, and insurance. If patients meet the guidelines, their services will be provided at no charge. An eligible individual will be covered by the program for up to one year barring any significant change in income. The Charity Care Program applies to medically necessary services provided at Hutchinson Health. Patients must apply for Medicaid before they can qualify for the Charity Care Program. The Charity Care Program eligibility is based on annual income, insurance, family size, and liquid assets. This program requires the completion of an application. English and Spanish versions are provided below.
Uninsured Discount Program
Those who do not qualify for the Charity Care Program may qualify for the Uninsured Discount Program. This program is available to uninsured patients, and insured patients who receive uninsured treatment, for medically necessary services at Hutchinson Health. The discount is automatically applied to the eligible services on the billing statement.
Special Circumstances (on an individual case-by-case basis)
Hutchinson Health will provide an evaluation of patients with Special Circumstances. There may be a circumstance where patients experience a catastrophic event that puts them in a devastating financial position whereby Hutchinson Health will determine how best to support them financially.
If you have questions, do not hesitate to ask.
Call 320-234-5000 and follow the automated prompts to speak with a Patient Account representative. If you anticipate a problem paying your bill by the day it’s due, please let us know. We will be glad to discuss payment options with you.