It is our responsibility to ensure that your record remains confidential and is maintained and released in accordance with applicable laws.
To request access to your patient health information, you first need to fill out a release form.
If you pick up information in person, you’ll need to show an ID. Be sure to include the name, address and phone number. If you have questions, call 320-234-5000. When prompted, press 4.
Options to Return the Form
- FAX 320-484-4684
- RETURN to the box provided on the wall near the clinic entrance.
- MAIL to
ATTN: Release of Information
1095 Highway 15 S
Hutchinson, MN 55350
Immunization records are typically available from the following sources:
- Online Health Account
- Minnesota Department of Health Record Request
- Ask your Primary Care Physician for a copy of your records at your next visit
MRO is the company that handles the release of medical records for HealthPartners.
As their partner for Release of Information (ROI), it is our pleasure to serve you! Please fill out an ROI authorization form completely, and be sure to sign and date it.
The processing time for copies of records is 5-7 business days after receipt of payment, depending on the type of records and the dates of service requested. Federal law permits HealthPartners to assess patients a reasonable, cost-based fee for copies of their records (see 45 CFR § 164.524(c)(4)).
For copies of your records, you may be assessed a fee based on the following fee schedule:
|How the PHI is Maintained||Requested Format of PHI||Reasonable, Cost-Based Fee|
|Electronically Hybrid (Electronic and Paper)||Electronic (Email or CD-ROM)||Flat fee of $6.50 (inclusive of actual labor, supplies and postage), plus applicable sales tax|
|Paper or Electronically Hybrid (Electronic and Paper)||Paper||$0.10 per page ($0.08 per page for actual labor and $0.02 per page for supplies), plus applicable postage and sales tax|
|Paper||Electronic (Email or CD-ROM)||$0.08 per page (actual labor), plus applicable postage and sales tax|
Once the records are ready, you will be notified via mail. Please review the invoice for payment information. Payment may be made by check, credit card or money order. Your requested records will then be mailed to you.
Please note, records from another facility contained within the requested records may be released.
Please call 610-994-7500, option 1, to check the status of your request, make a payment or ask any questions.